Business IT Support

IT Support Technical Support
Technology Needs to be Strategic!

Technology Needs to be Strategic!

Prodesy Tech offers Full Office IT Support giving you a single point of contact to handle all your office IT needs

* Help direct your technology to match your company’s strategic direction.

* Utilize more sophisticated use of technology for business opportunities and customer support within each office

Features of Tech Support:

Remote System Monitoring and Updates

  • Server and service monitoring – We will monitor critical systems and get alerts of any issues.  We can fix most issues before you or your customers ever notice.
  • Network Monitoring – We monitor network health keeping your network safe as well as fixing issues before they become potential problems.

Onsite technical support available in most major cities

  • We work with technology partners to provide on-site support for most IT related issues while still giving you a simple point of contact for all IT related issues.
  • You can use on-site support on an as-needed basis or have it included with our Gold level of support.

Single Point of Contact

  • All tech issues come to one place: phones, servers, desktop, printer, email, software, etc.
  • You won’t have to juggle multiple support issues and contacts.

Multi-service levels of support

  • Bronze –  Remote computer and phone support M-F 9-5PM. On-site or Emergency tech support provided at additional cost.
  • Silver – Bronze support with added weekend and after hours support.
  • Gold – Bronze and Silver level support with added on-site visits included.  This will also include scheduled maintenance visit.

Training

  • We offer on-site training in multiple technologies and can create custom materials based on your needs.

We are one of the best Information Technology(IT) Services Provider in Texas .

Having more than 15 years Experience in Information Technology (IT) Services. We currently serve small-medium scale Organisations as well as fortune 500.

Our main Services
 
* Website and Application Development (PHP, Python, HTML, CSS, JavaScript)
 
* Windows, Mac , Linux
 
* Network (Router, Gateway, DNS, DHCP, WINS,  NTP,etc)
 
* Server Setup and/or Maintenance (In-Office or Cloud based)
 
* File Sharing (Windows File Sharing, Web Based, custom solutions)
 
* Desktop Setup and Support (virtual and on-site)
 
* VoIP (Paging, Conference, Remote Teleworker, Multi-Office integration)
 
* Opensource s/w solutions and integration
 
* SaaS (Software As A Service, meaning we can host your applications for you)
Prodesy

 Call (832-200-6153)  or 

Email (sales@prodesy.com) to schedule

a free onsite IT evaluation.